Store Returns
General Returns Policy for Stores
We will be happy to exchange or refund full price lifestyle items returned in original purchase condition with a valid receipt within 28 days of purchase.
We will be happy to exchange or refund full price clothing and footwear items returned in original purchase condition with a valid receipt within 14 days of purchase.
Please note, for Sale items (marked with * on your receipt) we will be happy to offer an exchange only within 14 days of purchase.
Food/perishable items are non returnable. Earrings are non-returnable for hygiene reasons.
This policy excludes Gift Vouchers.
This policy does not affect your statutory rights.
Christmas Extended Returns
For any purchases made from Monday 11th November until Christmas Eve - We will be happy to exchange items returned in original purchase condition with a valid receipt until Monday 6th January.
Food/perishable items are non returnable. Earrings are non-returnable for hygiene reasons.
This policy excludes Gift Vouchers.
This policy does not affect your statutory rights.
Sale Returns
For any purchases of discounted or sale items - we will be happy to offer an exchange only on items that are in original purchase condition with a valid receipt within 14 days from purchase date.
Food/perishable items are non returnable. Earrings are non-returnable for hygiene reasons.
This policy does not affect your statutory rights.